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國家網信辦:美團淘寶京東等平台響應提升算法透明度及公平性
國家網信辦微信公眾號「網信中國」今日(8日)發文指,中央網信委今年1月印發了《生活服務類平台算法負面清單(試行)》,內地多個地區網信部門迅速行動,督促外賣、網約車、貨運、網購、在線旅遊、票務領域重點平台對照《負面清單》,深入開展自查自糾。文章指,美團、淘寶閃購、淘寶天貓、京東、滴滴、高德、T3、百度、滿幫、貨拉拉、拼多多、抖音、攜程、去哪兒網等平台積極響應,...
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國家網信辦:美團淘寶京東等平台響應提升算法透明度及公平性
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國家網信辦微信公眾號「網信中國」今日(8日)發文指,中央網信委今年1月印發了《生活服務類平台算法負面清單(試行)》,內地多個地區網信部門迅速行動,督促外賣、網約車、貨運、網購、在線旅遊、票務領域重點平台對照《負面清單》,深入開展自查自糾。

文章指,美團、淘寶閃購、淘寶天貓、京東、滴滴、高德、T3、百度、滿幫、貨拉拉、拼多多、抖音、攜程、去哪兒網等平台積極響應,已實施優化改進措施63項,承諾遵守算法要求139項,限期推進125項,在提升算法透明度、公平性、合理性方面取得初步成效。

文章顯示,訂單分配算法、時間預估算法、安全保障算法、收入抽成算法、定價算法、申訴處理、算法透明度均有改善。其中,在優化訂單分配算法方面,訂單優先就近分配,抵制不合理的差異化派單,並設定同時接單上限,以及提升接單自主權和選擇權。美團外賣、淘寶閃購、京東外賣為不同類型騎手,提供了每日至少4次無條件拒單或轉單機會。

在優化時間預估算法方面,設置寬容靈活送達時間,美團外賣、淘寶閃購、京東外賣已在消費者端,以時間段形式展示預估配送時間。基本取消超時扣款,美團帶頭取消超時罰款,淘寶閃購實現超時免罰全覆蓋,京東外賣正逐步減少直接扣款處罰措施。

在改善收入抽成算法方面,保障勞動者報酬。滴滴出行將抽成上限從29%下調至27%,上線「返佣寶」自動返還月均抽成超過25%的部分;高德將打車信息服務費上限下調至9%。承諾不轉嫁營銷成本。滴滴出行、T3出行、貨拉拉、滿幫等承諾,用戶端使用的各種優惠活動不會降低司機端運費。(sl/da)

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